TOP ROW:
David Connell,
Kathy (Stueckle) Organ,
Dave Organ
BOTTOM ROW:
Craig Talbot,
Mark Penner,
Bill Stueckle,
Fred Brown
Who are we? R & H Machine was started by Ray and Arline Stueckle as a welding and repair shop on the family farm. R & H Machine is now a second generation family owned and operated business. Even though we lost Ray in 1985 and Arline in 2009, the rest of the family and the employees maintain the original focus. Ray and Arline's daughter and son-in-law, Dave and Kathy Organ, now own and operate the business with a crew of long term, dependable employees. Together they have over 160 years of combined experience to ensure that the R & H you see today is the same as it was when established in 1963.
Dave came into the business in 1975 after graduating from WSU with his business administration degree. In 1977 Dave moved to Caldwell, ID to manage the main office. In 1979 R & H Machine built its own foundry, Gem State Alloys, in Caldwell, and Dave became its manager also. Upon Ray's death in 1985, Dave took over as head of operations of both companies. Another one of Dave's main responsibilities over the years has been to design and develop new parts to help farmers with their wear problems.
Kathy, daughter of Ray and Arline Stueckle, has been active in both R & H Machine and Gem State Alloys since 1980. Kathy is office manager, and the head of accounting and parts production scheduling.
Craig joined the R & H team in 1989. His first responsibility was our warehousing and shipping needs. As Craig grew with R & H, his knowledge of our parts and their applications became invaluable. He has studied in depth many types of farm equipment, and has become an authority on them. Craig was in such demand on the phone helping farmers solve their problems that in 2008 he was made full-time Director of Sales. Craig has a special rapport with each customer that calls, and is able to help with almost any problem.
Fred became an integral part of our corporation in 1987. As head of our Accounts Receivable department, he has an extraordinary ability to recall any one of our thousands of customers, where they live, and quite often when and what they bought. We at R & H lovingly call him our computer expert. Fred has acquired a great knowledge of our parts, and, being multilingual, he has been valuable at many farm shows. We at R & H don't know what we would do without him.
David joined R & H Machine in 2008, filling the position of Warehouse and Shipping Manager. Because we have added so many new parts through the years, David has been working extremely hard revamping our warehouse. This has increased our efficiency tremendously, and has made locating and shipping parts much less time consuming. David has proven to be an invaluable asset to our company, and we appreciate his eagerness to learn and contribute where ever he can.
Mark has been with our company since 1980. He is our head foundry foreman, and is our "go-to" person when solving any production problems. During his thirty-plus years of experience with us, Mark has seen many changes in our manufacturing facilities, and has become invaluable to our organization.
Bill, grandson of the founder, Ray Stueckle, has worked in each area of our business since 1998. Bill currently is foreman of our welding shop, and is a master at every phase in the production of any welded part. He keeps the welding shop always under control. Bill is a wealth of knowledge, and can make any ripper point needed from the hundreds of templates we keep in our archives. Bill makes sure that each customer gets a quality part in a timely manner.
What is our goal? Our philosophy of management has remained unchanged from the beginning. We want our customers to be satisfied with both the quality and value of our product. We enjoy getting to know you and helping you solve the particular wear problems you have on your equipment. Each product added to the line must meet the qualifications of practicality, dependability, durability, and cost effectiveness. We won't produce a part, if we can't reduce the overall cost of equipment maintenance. Our motto has always been:
"IT DOESN'T COST--IT PAYS--to use R & H CHROME ALLOY WEAR PARTS"